Credit Card Solution

Credit card regulation failing?

Did you think that last year’s wave of credit card regulation would finally stop card issuers from gouging their customers? Well, you were half right. Most mainstream credit card companies have stopped their worst excesses. But at the industry’s fringes are players who stay within the law while still allegedly managing to exploit vulnerable customers.

That was the message of an editorial, headlined “The Customer Always Comes Last,” in Tuesday’s edition of The New York Times. It accused the credit card companies‘ regulator, the Federal Reserve Board, of coddling the industry, and went on: “Watchdog groups say that companies are already eagerly exploiting gray areas in the law, either by concocting new charges or relabeling old, disallowed charges.”

Credit card companies that walk a fine line

The Times’ editorial picked up on a story in Saturday’s St. Louis Post-Dispatch

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